Working with Mouse Master
Why use a travel planner?
I understand you may have not worked with a travel planner before, and may be a little apprehensive-- I've been in the same boat, and I'll make the process as painless as possible. You'll retain as much (or as little) control as you want. If you just want me to book your trip for you and field the occasional question about your destination when you have one, great! Or, if you'd rather have me plan your entire trip for you from start to finish, I'll definitely take care of your every need. Every client's needs and styles are different, and I recognize that.
Doesn't it cost more? How do you get paid?
Except in very specific cases, I never charge a service fee. Any price that I quote you already has a commission built into it that goes to my agency. For instance, when I book a Disney package for you, it's exactly the same price and package you'd get by going to Disney's website and booking yourself-- but the built-in commission goes to my agency instead of Disney keeping it for themselves. I get paid by Disney, not by you. My agency has similar commission structures in place with thousands of vendors, so we can book your travel anywhere at the same price you'd pay by booking directly.
Can you match a deal that I found myself online?
That's a question that I can't give a straight-out yes or no answer to. Often, the answer is yes. But in some cases larger travel agencies will offer deals that we simply can't match due to being a smaller agency. Keep in mind that with these agencies, if you call with a question or problem, you'll be dealing with whatever customer service rep happens to answer the phone. When you call me, you'll be speaking directly to someone who knows your trip from beginning to end. I'll know that your toddler has a fear of the dark and may not do well on Pirates of the Caribbean. I'll know that your middle-schooler is a huge Star Wars fan, and will give you the best tips on how to experience everything in Star Wars: Galaxy's Edge. You're receiving a personalized level of service that those larger agencies simply can't provide.
I've heard horror stories about never being able to get ahold of travel planners when you need them. What's up with that?
I've heard similar stories too. I can't answer for other travel planners, but I can assure you that won't be the case with me. Every client gets my personal cell phone number. I answer texts or emails extremely quickly, and can put you in touch with past clients who will vouch for that. Some are astounded at how fast I respond. It's extremely rare that you won't get an answer back from me on the same day you've contacted me. While you're traveling, you get an almost instant response whenever possible as I know those questions are probably time-critical.
I understand you may have not worked with a travel planner before, and may be a little apprehensive-- I've been in the same boat, and I'll make the process as painless as possible. You'll retain as much (or as little) control as you want. If you just want me to book your trip for you and field the occasional question about your destination when you have one, great! Or, if you'd rather have me plan your entire trip for you from start to finish, I'll definitely take care of your every need. Every client's needs and styles are different, and I recognize that.
Doesn't it cost more? How do you get paid?
Except in very specific cases, I never charge a service fee. Any price that I quote you already has a commission built into it that goes to my agency. For instance, when I book a Disney package for you, it's exactly the same price and package you'd get by going to Disney's website and booking yourself-- but the built-in commission goes to my agency instead of Disney keeping it for themselves. I get paid by Disney, not by you. My agency has similar commission structures in place with thousands of vendors, so we can book your travel anywhere at the same price you'd pay by booking directly.
Can you match a deal that I found myself online?
That's a question that I can't give a straight-out yes or no answer to. Often, the answer is yes. But in some cases larger travel agencies will offer deals that we simply can't match due to being a smaller agency. Keep in mind that with these agencies, if you call with a question or problem, you'll be dealing with whatever customer service rep happens to answer the phone. When you call me, you'll be speaking directly to someone who knows your trip from beginning to end. I'll know that your toddler has a fear of the dark and may not do well on Pirates of the Caribbean. I'll know that your middle-schooler is a huge Star Wars fan, and will give you the best tips on how to experience everything in Star Wars: Galaxy's Edge. You're receiving a personalized level of service that those larger agencies simply can't provide.
I've heard horror stories about never being able to get ahold of travel planners when you need them. What's up with that?
I've heard similar stories too. I can't answer for other travel planners, but I can assure you that won't be the case with me. Every client gets my personal cell phone number. I answer texts or emails extremely quickly, and can put you in touch with past clients who will vouch for that. Some are astounded at how fast I respond. It's extremely rare that you won't get an answer back from me on the same day you've contacted me. While you're traveling, you get an almost instant response whenever possible as I know those questions are probably time-critical.
